What Is Agent Observability? Key Lessons Learned
本文由Lior Gavish撰写，探讨了代理可观测性的概念及其在实际应用中的重要性。当代理进入生产环境并成为业务运营的关键部分时，评估其可靠性的能力变得至关重要。生产级代理必须被观察，以确保其功能被采用并为用户提供预期价值。文章还讨论了如何定义失败、评估代理性能以及监控代理的挑战。对于数据+AI团队来说，代理可观测性是确保系统稳定性和效率的重要工具。 Key facts 代理可观测性旨在减少和最小化停机时间，以确保系统稳定性和用户价值。 停机时间的定义取决于具体用例，例如客户成功聊天机器人和收入运营代理的衡量标准不同。 Dropbox将代理停机时间定义为无引用的响应、延迟过高或未引用正确来源。 Monte Carlo的开发团队使用基于语义距离、扎根性和正确工具使用的指标来评估代理停机时间。 大多数团队目前使用采用率作为代理可靠性的主要指标，但正逐步转向更全面的停机时间和相关指标。
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