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Zillow has removed climate risk scores from over 1 million property listings following complaints from real estate agents about lost sales. The feature, introduced in September 2024, faced backlash for negatively impacting transaction volumes. Agents argued the data caused hesitation among buyers, leading to reduced deal closures. Zillow’s decision reflects growing pressure to balance environmental transparency with market dynamics. The move highlights the complex trade-offs in integrating climate data into real estate platforms.

Key facts

  • Zillow removed climate risk scores from over 1 million property listings after agent complaints.
  • The climate risk feature was added in September 2024, initially claimed to affect 80% of listings.
  • Agents reported losing sales due to buyer hesitation caused by climate data disclosures.
  • Zillow’s removal underscores tensions between environmental transparency and market competitiveness.
  • The decision highlights challenges in balancing climate awareness with real estate transaction outcomes.
See article on TechCrunch